Tenants must do the following at move-in: immediately (1) create Tenant’s online portal account at https://adoorpropertymanagement.managebuilding.com and (2) notify Landlord when Tenant takes occupancy of the premises via online portal; on the move-in date, if Tenant has not already done so prior to move-in, Tenant shall create a profile at https://adpm.petscreening.com/ at tenant’s cost; on the move-in date, contact (i.e. you reach out to them or answer their contact attempts to you, and follow their initiation process) Citizen Home Solutions (CHS) to initiate tenant-obligated utilities (if it happens that CHS is unable to directly setup a utility, CHS will instruct you on how to setup the utility, and you must setup that utility; prior to moving any personal property into the premises, (1) conduct a move-in inspection and complete the Move-In Inspection Form, take any desired pictures of the premises’ condition, (2) notify Landlord through online portal of any pre-existing damage (e.g. holes in walls, stains on flooring, broken glass, etc.), and (3) provide Landlord with photos of the same; within 24 hours of taking occupancy, (1) ensure all systems, appliances and keys/access devices are working and plugged into the power source and submit the completed Move-In Inspection Form with any photographs/videos taken by Tenant; (2) ensure smoke or other detectors are in working condition; (3) identify which outlets have a GFI button and properly use the same; and (4) ensure Tenant’s authorized parking location on the premises; within 48 hours of taking occupancy, notify Landlord, via online portal, of any pre-move-in conditions that Tenant believes are Landlord’s obligation, and if Tenant fails to so notify Landlord, the premises shall be deemed accepted by Tenant as fully habitable and in good condition and repair; download Tenant Handbook for tenant’s reference, which is located at https://www.adoorpropertymanagement.com/tenants; and perform any standard cleaning that Tenant wishes (e.g. sweeping, cleaning, vacuuming, dusting, etc.).

Once you have signed the lease agreement and paid the move-in monies, we will provide you with the access code to the premises.

You will be contacted by Citizens Home Solution to setup utilities. See video below. CHS will you with setting up utilities. Please answer their communication attempts. If for some reason CHS is unable to complete the utility setup for you, CHS will instruct you regarding the same. If you have any questions about the utility setup process, contact our office immediately, as we will take the utilities out of the landlord's name shortly after the move-in date.

Tenants must do the following at move-in: immediately (1) create Tenant’s online portal account at https://adoorpropertymanagement.managebuilding.com and (2) notify Landlord when Tenant takes occupancy of the premises via online portal; on the move-in date, if Tenant has not already done so prior to move-in, Tenant shall create a profile at https://adpm.petscreening.com/ at tenant’s cost; on the move-in date, contact (i.e. you reach out to them or answer their contact attempts to you, and follow their initiation process) Citizen Home Solutions (CHS) to initiate tenant-obligated utilities (if it happens that CHS is unable to directly setup a utility, CHS will instruct you on how to setup the utility, and you must setup that utility; prior to moving any personal property into the premises, (1) conduct a move-in inspection and complete the Move-In Inspection Form, take any desired pictures of the premises’ condition, (2) notify Landlord through online portal of any pre-existing damage (e.g. holes in walls, stains on flooring, broken glass, etc.), and (3) provide Landlord with photos of the same; within 24 hours of taking occupancy, (1) ensure all systems, appliances and keys/access devices are working and plugged into the power source and submit the completed Move-In Inspection Form with any photographs/videos taken by Tenant; (2) ensure smoke or other detectors are in working condition; (3) identify which outlets have a GFI button and properly use the same; and (4) ensure Tenant’s authorized parking location on the premises; within 48 hours of taking occupancy, notify Landlord, via online portal, of any pre-move-in conditions that Tenant believes are Landlord’s obligation, and if Tenant fails to so notify Landlord, the premises shall be deemed accepted by Tenant as fully habitable and in good condition and repair; download Tenant Handbook for tenant’s reference, which is located at https://www.adoorpropertymanagement.com/tenants; and perform any standard cleaning that Tenant wishes (e.g. sweeping, cleaning, vacuuming, dusting, etc.).

Our procedures to rent a property we manage are as follows. Submit a rental application and complete the application process. If you are approved, we will email you an offer to lease, which terms and conditions must be satisfied to create a tenancy. To accept our offer to lease, you must pay the required monies prior to move-in and sign the lease agreement within the time given in our offer.

No. Are lease agreement is prepared by a landlord-tenant attorney. We do not alter the terms and conditions of the lease agreement. However, specific addenda may apply to your tenancy based on the particulars of the situation. For example, if we have approved your pet application, a pet addendum will be included. If during the lease term you request to add a tenant, and assuming we approved the additional tenant application, a tenant addition addendum will be included. Also, if you are a qualified person under Fair Housing laws and make a request for reasonable accommodation, we follow the law in that regard, in which case, the terms and conditions that need to be altered to provide a reasonable accommodation will be altered.

Our lease agreement does not provide for an automatic renewal. We usually prepare for end-of-lease tenancies no later than 60 days prior to the end of the lease term. If you do not receive any information from us about a new lease term by 60 days prior to the end of your lease term, and you desire to remain as a tenant, contact us. If we do not offer you a new lease term, your tenancy terminates at the natural expiration of your lease term. If we offer you a new lease term, and you accept our offer, a new lease term will be created pursuant to the terms and conditions of our offer.

As part of our end-of-lease procedures, we evaluate the market for rent value. If there is an intended rent increase, we will notify you of the intended increase.

Yes. Every tenant who desires a renewed lease term must make rental application so we can determine if you still qualify as a tenant for that property.

If we do not send you an offer for a renewed lease term, but we permit you to remain as a tenant, your tenancy will become month-to-month.

These procedures apply: 1. create a "pet" profile at www.adpm.petscreening.com. Fees apply for this pet screening service. If your pet is precluded from being on the premises, we will notify you. 2. complete our pet application and submit to us. Fees apply for a pet application. 3. If we approve your application, you must sign a Pet Addendum. Pets not permitted on the property until these steps are completed. 4. If we deny your application, we will notify you.

No, unless the adult is your legal dependent. All adults who reside in the property must make rental application, be approved by us for residency, be a named tenant on the lease, and sign the lease agreement.

Notify us immediately if you receive any mail or notice addressed to the landlord or us, the property management company. Do not open mail that is not addressed to you.

If you intend to be temporarily absent from the premises during the tenancy for more than seven (7) DAYS, you must notify us in writing within three (3) BUSINESS DAYS from the vacancy, stating the dates of absence, and before you leave for your vacation you must close OFF the individual water valves for the interior sinks and toilets (to help ensure no water leaks will cause damage during your vacation).

First, if a neighbor is threatening physical harm, harassing you, or committing a crime against you, you should call the police or sheriff's office (depending on where your property is located within police jurisdiction). If that person has caused or is causing property damage to the rental property, report that to us immediately and call police authorities. As a rule, you should document to the best of your ability the harassment or criminal activity. The best of doing so is video recording the harassment or criminal activity. If there were witnesses to the event(s), get their names and contact information. If the person who is creating the problem is a tenant and lives in a property that we manage, you must report the neighbor's actions to us immediately. Go to your tenant online portal and create a "task" and provide descriptive details of the actions, including dates, times, witnesses, the actions involved, and upload pictures or videos to support your report. After we review the matter, we will follow up with you. If we determine the neighbor is violating their tenant obligations, we will send proper notice to that tenant. If we determine that either there was no lease violation or there is not evidence to support action on our part, we will not take further action or may inform you that to take further action, you must provide us with credible evidence for us to take further action. If the person who is creating the problem is not a tenant and does not live a property we manage, you can take legal course of action to resolve the matter. You could, for example, send notice to the property owner to report the tenant's harassment; you can consult with a lawyer about your legal remedies; and/or if the person's actions are criminal in nature, you should contact police authorities. If the person who is creating the problem is the owner of the nearby or neighboring property, you can take legal course of action as stated above.

Yes, we have a list of forms HERE that you can use to provide us notice. Otherwise, you can provide us notice through your online portal account or as otherwise required by Florida Statutes ch. 83 pt. 2.

For routine maintenance needs, login to your online portal and create a maintenance request. For emergency maintenance needs, you can either login to your online portal and create a maintenance request or call our Emergency Maintenance phone line at ___________.

An “emergency" is one where the condition or situation poses a legitimate threat of damage to the property or injury to persons. The following are examples of an emergency: Flooding into the premises Water intrusion in the premises Sewage back up and overflow No heat during Winter when low temperatures are below 50 degrees Fire Structural failure Gas and carbon monoxide leak Electrical problems that may endanger life or property If you have an emergency that requires police, call 9-1-1 immediately and then call our Emergency Maintenance Phone Line at (833) 456-0339 to report the problem.

No, unless we need your presence, in which case, we will notify you. During our access to the premises, you must ensure: alarms are turned off during access animals are secured and crated no minor children are present without adult supervision Failure to comply with (1)-(3) above will result in an Inspection Fee. Also, if you interfere with our access to the premises for lawful purposes, you will incur an Inspection Fee.

Login to your online portal account and make payment through the portal. Note: if you pay by check, an administrative handling fee may apply. Our office is located at 401 E. Chase St., Ste. 100, Pensacola, FL 32502.

Yes, pursuant to the lease agreement, if you do not pay rent timely, you will incur late fees.

If you have problems with making your rent payment through your online portal, you can contact our office at (850) 400-6082, but please know, rent must still be paid timely, even if you have to mail or deliver your rent payment to our office at 401 E. Chase St., Ste. 100, Pensacola, FL 32502. Note: we reserve the right to revoke your privilege to pay rent online due to your lease violation(s). If we have revoked the privilege to pay online, the only way you can make payment is by delivering rent payment to our office.

Yes, we require that you provide us written notice of your intent to vacate the premise at least 60 days prior to the natural expiration of the lease term. If your tenancy is month-to-month, you must deliver written notice of termination of the tenancy at least 15 days prior to the end of the monthly period, and you must state the date of the termination.

No. We perform move-out inspections without the presence of the tenant. You should take pictures of the premises after you have performed the move-out process for your records.

Under F.S. sec. 83.49, we have 30 days from the vacate date upon termination of the lease to make a claim on the deposit for any owed monies or damages caused to the property during your tenancy. We will mail the notice to your last known address. If we do not intend to make a claim, we will mail the deposit check to your last known address.